Customer Care

 Our Customer Care Policies

Urban Dictionary’s Definition of Customer Care:

“Meeting the expectations of the customers and giving them more than what they expected.”

Another definition is to treat the customer the way you would like to be treated. Gee, doesn’t that sound A LOT like the Golden Rule?

The Golden Rule:

“12 Therefore all things whatsoever ye would that men should do to you, do ye even so to them: for this is the law and the prophets.”   Matthew 7:12 (KJV)
We agree and we hope to surpass your expectations with quality products and quality customer care!

✝      Our Return Policy:

    We do not process refunds but please feel free to e-mail us and we will discuss this with you. We want you to be happy with your purchase so please look at all of the photos (we feature a gazillion) and please read the description thoroughly!


✝     Personalized Items:

  • We are sorry but personalized items cannot be returned.

  • **Personalization takes about a week, so order early. If you are placing a large order, again we ask that you please order early.

✝     Christmas Ordering:

  • CHRISTMAS PLAN AHEAD -- **We close EARLIER this year beginning Dec. 5th and re-open the FIRST WEEK IN JANUARY OF THE NEW YEAR - 2024.